Privacy
Policy

1. Who We Are

Aldoran Letters is an independent editorial publication based in London. We operate the website aldoran.info. For the purposes of UK GDPR and the Data Protection Act 2018, the data controller is:

Aldoran Letters
27 Dagmar Terrace, London N1 1JU, United Kingdom
London EC1A 9HT
United Kingdom
Email: [email protected]
Telephone: +44 20 7193 4852

2. Data We Collect

We collect the following categories of personal data:

• Contact form data: your name, email address, and the content of any message you submit through our contact form.
• Technical data: IP address, browser type and version, time zone, operating system, and device type, collected automatically when you visit the site.
• Usage data: pages visited, time on page, referring URL, and general behavioural patterns on the site, collected via analytics tools.
• Cookie data: where you have consented, data stored by cookies relating to preferences and session identification. Please see our Cookie Policy for details.

We do not collect sensitive personal data (as defined by UK GDPR) and we do not collect payment information.

3. How We Use Data

We use the personal data we collect for the following purposes:

• To respond to enquiries submitted through the contact form.
• To improve the performance and content of aldoran.info by analysing usage patterns.
• To maintain the security and technical functioning of the website.
• To comply with any applicable legal obligations.

We do not use your personal data for automated decision-making or profiling. We do not sell personal data to third parties. We do not use personal data for marketing purposes unless you have specifically consented.

4. Legal Basis for Processing

We process personal data on the following legal bases under UK GDPR:

• Legitimate interests — for the processing of technical and usage data to maintain and improve our website.
• Contract — where processing is necessary to respond to a contact form enquiry or communication you have initiated.
• Consent — for the setting of non-essential cookies. You may withdraw consent at any time via our cookie settings.
• Legal obligation — where we are required to retain or disclose data under applicable law.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

• Contact form data: retained for up to 24 months from the date of receipt, unless an ongoing correspondence or legal matter requires longer retention.
• Technical and usage data: retained in aggregate or anonymised form for up to 26 months. Raw IP data is not retained beyond 90 days.
• Cookie data: retained according to the individual cookie lifespan specified in our Cookie Policy.

6. Third-Party Services

We use a small number of third-party services to operate the website. These services may process personal data on our behalf as data processors:

• Web hosting provider — our website is hosted on servers located within the UK/EEA. Our hosting provider processes technical data incident to the delivery of web pages.
• Analytics — we use privacy-respecting analytics software to understand how visitors use the site. Where possible, IP addresses are anonymised before processing.
• Fonts and libraries — we load fonts from Google Fonts. Requests to Google's servers may log your IP address. You may consult Google's Privacy Policy for details.

We do not share personal data with third parties for their own marketing purposes.

7. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access: to request a copy of the personal data we hold about you.
• Right to rectification: to request correction of inaccurate or incomplete data.
• Right to erasure: to request deletion of your personal data in certain circumstances.
• Right to restriction: to request that we restrict processing of your data in certain circumstances.
• Right to object: to object to processing based on legitimate interests.
• Right to data portability: to receive your data in a structured, machine-readable format where processing is based on consent or contract.
• Right to withdraw consent: to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please write to [email protected] or to the postal address above. We will respond within one calendar month. If you are dissatisfied with our handling of your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk.

8. Cookies

We use cookies on aldoran.info. Essential cookies are placed without consent as they are strictly necessary for the functioning of the site. Non-essential cookies (analytics, preference) are placed only with your consent, obtained via our cookie consent mechanism. You can manage cookie preferences at any time using the Cookie Settings link in the site footer. For full details, please read our Cookie Policy.

9. Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. The website is served over HTTPS. Access to personal data held by us is restricted to authorised personnel on a need-to-know basis. No method of transmission or storage over the internet is completely secure; we cannot ensure absolute security.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be published on this page with an updated date at the top. Where changes are material, we will take reasonable steps to draw them to your attention. Your continued use of the website after any change constitutes acceptance of the updated policy.

11. Contact and Complaints

For any questions about this privacy policy or our handling of your personal data, please contact us:

Aldoran Letters
27 Dagmar Terrace, London N1 1JU, United Kingdom, London EC1A 9HT
[email protected]
+44 20 7193 4852

If you wish to complain to the supervisory authority, you may contact the ICO at ico.org.uk or by post at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.